When the iPhone 6 and iPhone 6+ was released, there were a lot of excited consumers eager to get the latest iPhone. But for a lot of people that excitement soon started to fade when their phones were no longer working the way they were supposed to. Many noticed a change in the touch screen’s responsiveness. They found all their contacts, apps and other personal information was literally right at their fingertips and they couldn’t access it. It would be some time later before they’d realize that their phones were inflicted with “iPhone Touch Disease.”
What Is iPhone Touch Disease?
iPhone touch disease is a design flaw in the iPhone 6 models called bendgate. Due to a lack of rigidity in the design, daily use of the phone can cause the touch screen to become unresponsive more and more often until it stops working all together. Now, Touch Disease is widely recognized, but this wasn’t always the case. In an effort to correct their problem, many people assumed there was a problem with the screen itself, and spent hundreds trying to fix it. The problem wasn’t actually with the screen itself but with a chip within the phone. Since touch disease is widely known, technicians can identify it by the gray line across the screen. However, they still have a problem getting their phone fixed or replaced, because Apple has not been cooperative. They have not embraced “touch disease” as a warranty issue, and have not offered replacements since the iPhone 6 and iPhone 6S are no longer being produced. In order to get reimbursement, many are turning to a class action lawsuit being filed against Apple.